{
    "id": 3055,
    "date": "2026-04-20T18:07:06",
    "date_gmt": "2026-04-20T15:07:06",
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    "modified": "2026-06-14T15:36:49",
    "modified_gmt": "2026-06-14T12:36:49",
    "slug": "return",
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    "link": "https:\/\/www.emblyx.com\/en\/return\/",
    "title": {
        "rendered": "Returns"
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    "content": {
        "rendered": "<div data-elementor-type=\"wp-page\" data-elementor-id=\"3055\" class=\"elementor elementor-3055\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d229411 e-con-full e-flex e-con e-parent\" data-id=\"d229411\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-deacb81 e-con-full e-flex e-con e-child\" data-id=\"deacb81\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e1c6586 elementor-align-left elementor-widget-tablet__width-auto elementor-widget elementor-widget-etheme_advanced_headline\" data-id=\"e1c6586\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"etheme_advanced_headline.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        \n        <div class=\"etheme-a-h-wrapper\">\n        \n            \n\t\t\t\n        <span class=\"etheme-advanced-headline etheme-advanced-headline-mask\">\n\n            1. Right of Withdrawal\n        <\/span>\n\t\t\n                                <div class=\"etheme-a-h-image-wrapper\">\n                        <img decoding=\"async\" src=\"https:\/\/www.emblyx.com\/wp-content\/uploads\/2022\/02\/Line-1.jpeg\" title=\"Line\" alt=\"Line\" loading=\"lazy\" \/>                    <\/div>\n                            \n        <\/div>\n        \n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-33868df elementor-widget elementor-widget-text-editor\" data-id=\"33868df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"181\" data-end=\"469\">In accordance with Directive 2011\/83\/EU on Consumer Rights, if you are a consumer (i.e., a natural person acting for purposes outside your trade, business, craft, or profession), you have the right to withdraw from a purchase contract without providing any reason within 14 calendar days.<\/p><p data-start=\"471\" data-end=\"636\">The withdrawal period expires 14 days from the date on which you, or a third party designated by you (other than the carrier), take physical possession of the goods.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1881a44 e-con-full e-flex e-con e-child\" data-id=\"1881a44\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0a791fa elementor-align-left elementor-widget-tablet__width-auto elementor-widget elementor-widget-etheme_advanced_headline\" data-id=\"0a791fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"etheme_advanced_headline.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        \n        <div class=\"etheme-a-h-wrapper\">\n        \n            \n\t\t\t\n        <span class=\"etheme-advanced-headline etheme-advanced-headline-mask\">\n\n            2. How to Exercise Your Right\n        <\/span>\n\t\t\n                                <div class=\"etheme-a-h-image-wrapper\">\n                        <img decoding=\"async\" src=\"https:\/\/www.emblyx.com\/wp-content\/uploads\/2022\/02\/Line-1.jpeg\" title=\"Line\" alt=\"Line\" loading=\"lazy\" \/>                    <\/div>\n                            \n        <\/div>\n        \n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5929f14 elementor-widget elementor-widget-text-editor\" data-id=\"5929f14\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>To exercise your right of withdrawal, we recommend initiating your request through the dedicated return request feature available in your user account.<\/p><p>Alternatively, you may submit your request by email:<\/p><p>Email address: return@emblyx.com<br \/>Subject line: Withdrawal Request \u2013 Order #[Your Order ID]<\/p><p>Please include the following details in your message:<br \/>\u2013 Full name<br \/>\u2013 Email address used for the order<br \/>\u2013 Order ID and date<br \/>\u2013 Description of the product or service concerned<br \/>\u2013 Clear statement that you wish to withdraw from the contract<br \/>\u2013 Reason for withdrawal<br \/>\u2013 Confirmation whether you have already contacted our support team to resolve the issue<\/p><p>Providing the reason for withdrawal and confirmation of prior contact with support is optional but may help us process your request more efficiently.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7d47a78 e-con-full e-flex e-con e-child\" data-id=\"7d47a78\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2d74261 elementor-align-left elementor-widget-tablet__width-auto elementor-widget elementor-widget-etheme_advanced_headline\" data-id=\"2d74261\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"etheme_advanced_headline.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        \n        <div class=\"etheme-a-h-wrapper\">\n        \n            \n\t\t\t\n        <span class=\"etheme-advanced-headline etheme-advanced-headline-mask\">\n\n            3. Return Process\n        <\/span>\n\t\t\n                                <div class=\"etheme-a-h-image-wrapper\">\n                        <img decoding=\"async\" src=\"https:\/\/www.emblyx.com\/wp-content\/uploads\/2022\/02\/Line-1.jpeg\" title=\"Line\" alt=\"Line\" loading=\"lazy\" \/>                    <\/div>\n                            \n        <\/div>\n        \n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9359842 elementor-widget elementor-widget-text-editor\" data-id=\"9359842\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1521\" data-end=\"1616\">To ensure your request is processed correctly and without delay, please follow the steps below:<br \/>1. Submit your return request via your user account (recommended) or by email<br \/>2. Wait for confirmation from our team<br \/>3. Once approved, you will receive the return address and detailed instructions<\/p><p data-start=\"1822\" data-end=\"2244\"><strong>\u26a0\ufe0f Important Information:<\/strong><br data-start=\"1847\" data-end=\"1850\" \/>\u2013 We recommend waiting for confirmation before sending the goods to ensure correct processing<br data-start=\"1943\" data-end=\"1946\" \/>\u2013 Returns sent without following the provided instructions may experience delays in processing<br data-start=\"2040\" data-end=\"2043\" \/>\u2013 Return shipping costs are your responsibility, unless the item is defective or delivered in error<br data-start=\"2142\" data-end=\"2145\" \/>\u2013 Returns sent with unpaid shipping charges or cash-on-delivery may result in the return not being properly processed<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-84b46fe e-con-full e-flex e-con e-child\" data-id=\"84b46fe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-20a2a11 elementor-align-left elementor-widget-tablet__width-auto elementor-widget elementor-widget-etheme_advanced_headline\" data-id=\"20a2a11\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"etheme_advanced_headline.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        \n        <div class=\"etheme-a-h-wrapper\">\n        \n            \n\t\t\t\n        <span class=\"etheme-advanced-headline etheme-advanced-headline-mask\">\n\n            4. Effects of Withdrawal\n        <\/span>\n\t\t\n                                <div class=\"etheme-a-h-image-wrapper\">\n                        <img decoding=\"async\" src=\"https:\/\/www.emblyx.com\/wp-content\/uploads\/2022\/02\/Line-1.jpeg\" title=\"Line\" alt=\"Line\" loading=\"lazy\" \/>                    <\/div>\n                            \n        <\/div>\n        \n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ad130f5 elementor-widget elementor-widget-text-editor\" data-id=\"ad130f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"2281\" data-end=\"2504\">If you withdraw from this contract, we will reimburse you without undue delay and no later than 14 days from the day on which we receive the returned goods or proof that the goods have been returned, whichever occurs first.<\/p><p data-start=\"2506\" data-end=\"2618\">Refunds will be issued using the same payment method used for the original transaction, unless otherwise agreed.<\/p><p data-start=\"2620\" data-end=\"2825\">We will also reimburse standard delivery costs (if applicable), except for any additional costs arising from your choice of a delivery method other than the least expensive standard delivery offered by us.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5e2ee0a e-con-full e-flex e-con e-child\" data-id=\"5e2ee0a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ffc1b2 elementor-align-left elementor-widget-tablet__width-auto elementor-widget elementor-widget-etheme_advanced_headline\" data-id=\"6ffc1b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"etheme_advanced_headline.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        \n        <div class=\"etheme-a-h-wrapper\">\n        \n            \n\t\t\t\n        <span class=\"etheme-advanced-headline etheme-advanced-headline-mask\">\n\n            5. Refund Conditions\n        <\/span>\n\t\t\n                                <div class=\"etheme-a-h-image-wrapper\">\n                        <img decoding=\"async\" src=\"https:\/\/www.emblyx.com\/wp-content\/uploads\/2022\/02\/Line-1.jpeg\" title=\"Line\" alt=\"Line\" loading=\"lazy\" \/>                    <\/div>\n                            \n        <\/div>\n        \n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3fa87be elementor-widget elementor-widget-text-editor\" data-id=\"3fa87be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>\u2013 Only the purchase price of the goods will be refunded<br \/>\u2013 Standard delivery costs (if applicable) will be refunded as stated above<br \/>\u2013 The product must be returned in its original condition, including all accessories, manuals, and packaging<br \/>\u2013 We reserve the right to reduce the refund amount to reflect any diminished value of the goods resulting from handling beyond what is necessary to establish their nature, characteristics, and functioning<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9c6cd15 e-con-full e-flex e-con e-child\" data-id=\"9c6cd15\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4ac8e1b elementor-align-left elementor-widget-tablet__width-auto elementor-widget elementor-widget-etheme_advanced_headline\" data-id=\"4ac8e1b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"etheme_advanced_headline.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        \n        <div class=\"etheme-a-h-wrapper\">\n        \n            \n\t\t\t\n        <span class=\"etheme-advanced-headline etheme-advanced-headline-mask\">\n\n            6. Return Shipping Costs\n        <\/span>\n\t\t\n                                <div class=\"etheme-a-h-image-wrapper\">\n                        <img decoding=\"async\" src=\"https:\/\/www.emblyx.com\/wp-content\/uploads\/2022\/02\/Line-1.jpeg\" title=\"Line\" alt=\"Line\" loading=\"lazy\" \/>                    <\/div>\n                            \n        <\/div>\n        \n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c504622 elementor-widget elementor-widget-text-editor\" data-id=\"c504622\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>\u2013 You are responsible for the cost of returning the goods<br \/>\u2013 If the product is defective or delivered in error, we will cover the return costs<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a8f8c33 e-con-full e-flex e-con e-child\" data-id=\"a8f8c33\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cdb72e2 elementor-align-left elementor-widget-tablet__width-auto elementor-widget elementor-widget-etheme_advanced_headline\" data-id=\"cdb72e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"etheme_advanced_headline.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        \n        <div class=\"etheme-a-h-wrapper\">\n        \n            \n\t\t\t\n        <span class=\"etheme-advanced-headline etheme-advanced-headline-mask\">\n\n            7. Important Conditions\n        <\/span>\n\t\t\n                                <div class=\"etheme-a-h-image-wrapper\">\n                        <img decoding=\"async\" src=\"https:\/\/www.emblyx.com\/wp-content\/uploads\/2022\/02\/Line-1.jpeg\" title=\"Line\" alt=\"Line\" loading=\"lazy\" \/>                    <\/div>\n                            \n        <\/div>\n        \n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7422eb1 elementor-widget elementor-widget-text-editor\" data-id=\"7422eb1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Returns should follow the instructions provided after approval. Failure to follow these instructions may delay processing, but it does not affect your statutory rights of withdrawal.<\/p><p>Processing of returns may be delayed if the following conditions are not met:<br \/>\u2013 The request has not been properly submitted and approved<br \/>\u2013 The return is sent to an incorrect address<br \/>\u2013 The shipment is sent with unpaid postage or cash-on-delivery charges<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fce6f6c e-con-full e-flex e-con e-child\" data-id=\"fce6f6c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-350a018 elementor-align-left elementor-widget-tablet__width-auto elementor-widget elementor-widget-etheme_advanced_headline\" data-id=\"350a018\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"etheme_advanced_headline.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        \n        <div class=\"etheme-a-h-wrapper\">\n        \n            \n\t\t\t\n        <span class=\"etheme-advanced-headline etheme-advanced-headline-mask\">\n\n            8. Need Assistance ?\n        <\/span>\n\t\t\n                                <div class=\"etheme-a-h-image-wrapper\">\n                        <img decoding=\"async\" src=\"https:\/\/www.emblyx.com\/wp-content\/uploads\/2022\/02\/Line-1.jpeg\" title=\"Line\" alt=\"Line\" loading=\"lazy\" \/>                    <\/div>\n                            \n        <\/div>\n        \n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56be1b3 elementor-widget elementor-widget-text-editor\" data-id=\"56be1b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>For any questions regarding returns, please contact us via the Contact page or directly at support@emblyx.com.<\/p><p>You may also request a model withdrawal form if needed, although its use is not mandatory for exercising your right of withdrawal.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>",
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